LIMITED RIGHT TO USE
Maslack Supply Ltd. is the sole owner and operator of this website. All materials on this website are considered property of Maslack Supply Ltd. and are protected by copyright laws. Materials that are viewed, printed and/or downloaded from this website are only intended for personal use and may not be used for any commercial purposes. No materials may be copied, reproduced, modified, republished, uploaded, posted, distributed or transmitted without prior written consent from Maslack Supply Ltd. The use of such materials is strictly prohibited as such unauthorized use may violate copyright, trademark and/or other laws.
All communications from the user to this website in the form of comments, questions or general feedback will be considered non-confidential and non-proprietary. The user agrees that any such communications will be deemed the property of Maslack Supply Ltd. which shall be entitled to full rights of ownership including but not limited to the unrestricted right to use or disclose such communications, for any purpose, without compensation to the user.
The website is provided by Maslack Supply Ltd. on an ‘as available’ basis. Maslack Supply Ltd. makes no warranties of any kind, express or implied, as to the operation of this website or the content, information, materials or services within. The user agrees that the use of this website is at his or her own risk. Users should not assume that the materials presented on this website are timely, nor is content continuously updated to the most current information. Maslack Supply Ltd. is not responsible for providing content or materials that are expired or have been removed. To the full extent permissible by applicable law, Maslack Supply Ltd. disclaims all warranties express or implied, including but not limited to implied warranties of merchantability. Maslack Supply Ltd. does not guarantee that the website, servers or emails sent from this website are free of viruses or other harmful components. Maslack Supply Ltd. will not be liable for any damages of any kind arising from the use of this site, including, but not limited to, direct, indirect, incidental or consequential damages.
NOT A SOLICITATION
No part of this website should be construed as a solicitation or offer to purchase servicing and/or consultation from Maslack Supply Ltd. or any of its affiliated companies.
THE INFORMATION WE COLLECT
HOW WE USE THIS INFORMATION
The information collected will be limited to, that which is necessary for the purposes identified by Maslack Supply Ltd. by fair and lawful means. This information is used to update our various products and services, which include customer service, client management, e-articles, blogs and marketing data. Maslack Supply Ltd. may use aggregate or anonymous information for various uses for itself and third parties.
WHO WE SHARE THIS INFORMATION WITH
Maslack Supply Ltd. does not share personal information with any third parties except as disclosed in this policy. Maslack Supply Ltd. may provide personal information to companies within the Maslack Supply Ltd. network, and professional advisers. (which shall be bound by privacy obligations) to assist Maslack Supply Ltd. in uses disclosed herein. Personal information will not be used or disclosed for purposes other than those for which it was collected, except with the consent of the individual or as required by law. We will retain your personal information for as long as necessary to fulfill the purposes for which the information was collected. If your personal information is to be used or disclosed for a different purpose than which it was collected, Maslack Supply Ltd. will contact you.
Personal information will be protected by the appropriate security safeguards proportionate to the sensitivity of information. These safeguards will protect personal information from unauthorized use, disclosure, copying or modification. These safeguards will be in place regardless of the format in which it is held. Personal information shall be as up to date and accurate as is necessary for the purposes that it to be used for.
Users and clients may request to review their personal information contained in file by contacting Maslack Supply Ltd. Upon receiving their information, if an individual believes that any of their personal information is inaccurate, the individual can submit a written request and Maslack Supply Ltd. will review the request and make the necessary changes.
The Maslack Supply website may contain links to information on other websites. When a user clicks on one of these links, you are moving to another website. Maslack Supply Ltd. encourages you to read the privacy statements of these linked websites as users will become subject to privacy policies that may differ from our own.
BLOGS, FORUMS AND SOCIAL MEDIA
The Maslack Supply Ltd. website hosts several blogs, forums, and social media applications. These mediums allow users to share content with Maslack Supply Ltd. and other users, clients, partners and service providers. Any personal information or content that is contributed to these mediums may be read, collected and used by other users of these applications. We are not responsible for any other individual’s use, misuse or misappropriation of any personal information or other information that you contribute to any social application that you may access through the Maslack Supply Ltd. website.
Maslack Supply Ltd. may amend this policy from time to time. We will take due care and diligence in assessing and investigating any possible complaints. If a complaint is found to be justified, Maslack Supply Ltd. will make take the appropriate measures to rectify the complainant and complaint. If necessary Maslack Supply Ltd. will amend its policies and practices to adhere to a justified complaint.
Maslack Supply Ltd. is committed to providing goods and services to all of our customers, vendors and community members in a way that respects the dignity and independence of people with disabilities. Maslack Supply Ltd. strives to ensure that persons with disabilities have equal opportunity to access our goods and services in an integrated manner, by identifying, removing and preventing barriers that might interfere with their ability to make full use of our goods and services.
DEFINITION OF DISABILITY
The Ontario Human Rights Code definition of disability is defined as:
- any degree of physical disability, infirmity, malformation or disfigurement that is caused by bodily injury, birth defect or illness and, without limiting generality of the foregoing, includes diabetes mellitus, epilepsy, a brain injury, any degree of paralysis, amputation, lack of physical co-ordination, blindness or visual impairment, deafness or hearing impairment, muteness or speech impairment, or physical reliance on a guide dog, or other animal or a wheelchair or other remedial appliance or device;
- a condition of mental impairment or developmental disability;
- a learning disability, or a dysfunction in one or more of the processes involved in understanding or using symbols or spoken language;
- a mental disorder;
- or an injury or disability for which benefits were claimed or received under the insurance plan established under the Workplace Safety and Insurance Act, 1997.
PROVIDING GOODS AND SERVICES TO PEOPLE WITH DISABILITIES
Maslack Supply Ltd. is committed to excellence in serving everyone including people with disabilities and we will carry out our functions and responsibilities in the following areas:
We will communicate with people with disabilities in ways that take their disability into account.
B) TELEPHONE SERVICES
We are committed to providing fully accessible telephone service to our customers, vendors and community members. Our people will communicate with all community members over the telephone in clear and plain language and to speak clearly and slowly. We will offer to communicate with customers by e-mail, fax, mail and/or social networking if telephone communication is not suitable to their communication needs or is not available.
C) ASSISTIVE DEVICES
We are committed to serving people with disabilities who use assistive devices to obtain, use or benefit from our goods and services.
We are committed to providing accessible invoices to all of our customers. For this reason, invoices will be provided by print or electronic copy. We will answer any questions customers may have about the content of the invoice in person, by telephone or e-mail.
E) USE OF SERVICE ANIMALS AND SUPPORT PERSONS
We are committed to welcoming people with disabilities who are accompanied by a service animal on the parts of our premises that are open to the public. We are committed to welcoming people with disabilities who are accompanied by a support person. Any person with a disability who is accompanied by a support person will be allowed to enter the Maslack Supply Ltd. premises and parts that are open to the public with his or her support person.
F) FEEDBACK PROCESS
The ultimate goal of Maslack Supply Ltd. is to meet and surpass customer expectations while serving customers with disabilities. Comments on our services regarding how well those expectations are being met are welcome and appreciated. Feedback regarding the way Maslack Supply Ltd. provides goods and services to people with disabilities can be made by mail, email, telephone, fax or verbally. All feedback will be directed to management.
G) MODIFICATIONS TO THIS PLAN
We are committed to developing customer service plans that respect and promote the dignity and independence of people with disabilities. Therefore, no changes will be made to this plan before considering the impact on people with disabilities.
QUESTIONS ABOUT THIS PLAN
This plan exists to achieve service excellence to customers with disabilities. If anyone has a question about the plan, or if the purpose of this plan is not understood, an explanation should be provided by, or referred to the contact information provided above.